Terms of Use for Clean Clean Co. Ltd.
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Effective Date: February 15th, 2025

These Terms of Use (hereinafter referred to as "Terms") govern your use of the services provided by Clean Clean Co., Ltd. (hereinafter referred to as the "Company", "we", or "us"). By accessing our website and utilizing our services, you (hereinafter referred to as "Customer" or "User") agree to comply with and be bound by these Terms, as well as our Privacy Policy. Our website and the most updated version of these terms can be found at https://cleancleantokyo.com. If you do not agree to these Terms, please refrain from using our services.

Article 1: Definitions

In these Terms, the following terms will have the meanings set forth below:

   1. Company: Refers to Clean Clean Co., Ltd., the entity providing a variety of cleaning services to Customers.

   2. Customer: Encompasses all individuals engaging with our services, including website visitors, applicants, users, active customers, and former customers.

   3. Service Staff: Refers to the employees retained by the Company to deliver cleaning services, or conduct customer service interactions.

   4. Manager: An authorized individual within the Company responsible for service oversight and customer relations.

Article 2: Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. Any continuing use of our services following amendments or updates to these Terms constitutes acceptance of those changes. In amending these Terms, enforcement of any amendments shall be delayed to one month after the Customer is informed of the amendments. Posting the amended terms to the Company website shall constitute notifying and informing the Customer. 

Article 3: Communication with Customers

Users consent to receive electronic communications from the Company, including but not limited to emails, SMS messages, and phone communications. Critical communications such as transaction receipts, booking confirmations, and essential updates regarding your service engagement are mandatory and are not subject to opt-out. Reminder communications may be disabled via account settings on the Company website. However, essential communications by the Company to the Customer are crucial for service operation. Engagement with our services constitutes acceptance of these communication practices.

Article 4: Refund Policy

The Company adheres to a strict "no refund" policy for all sales. Customers must be mindful of this policy prior to booking services. While we hold the right to enforce this policy, the Company may, at its discretion, evaluate special requests for refunds under extraordinary circumstances. It is explicitly noted that any setup fees related to services offered are non-refundable, regardless of whether the Customer cancels their booking prior to the execution of any services.

If the service staff are unable to enter the location to be cleaned due to insufficient entry instructions provided by the Customer to the Company, the booking will be canceled with no refund. Similarly, in cases where the Customer or a representative of the Customer is required to be present to allow the service staff to enter the location, if the Customer or their representative is not present or does not grant entry to the service staff, the booking will be canceled with no refund.

Article 5: Billing Practices

   1. Non-Subscription Services: Payment for non-subscription cleaning services is required at the time of purchase and is deemed final. As such, these payments are non-refundable.

   2. Subscription Services: Customers enrolled in subscription plans will have payments processed every 28 days. Charges will be initiated one day prior to the first scheduled date of service execution, chosen by the Customer at the time of making the booking. Excepting the setup fee, the standard charge of the service will be recurringly charged every 28 days from that initial billing date, even if the Customer later changes the date of bookings that are part of that subscription plan. These charges will continue until the subscription is terminated. Once paid, they are final and non-refundable.

   3. Payment Process: All payments will be processed through our website utilizing secure payment gateways, such as Stripe. Cash payments are not permitted, and customers agree to utilize the payment methods available on the site.

Article 6: Cancellation Policy

All sales are final, and cancellations are non-refundable as detailed in Article 4. 

If a Customer is unable to accept services at the designated time for any reason, it is imperative to cancel the booking at least 5 hours prior to the scheduled time. If the Customer fails to provide proper cancellation notification, the company will not be liable for disturbances, damages, or any other claims resulting from Service Staff arriving at the designated location against the Customer’s wishes. The Company will make reasonable efforts to accommodate cancellations made within 5 hours of the scheduled time; however, the aforementioned limitations of liability will apply in the event that the Customer fails to provide proper notification. The designated and expected method of cancellation is through the Customer's "My Clean Clean" page on our website, as the customer service line may not always be available. This method also immediately notifies and creates a record of the cancellation to the Customer, Service Staff, Manager, and Company.

In the case of subscription services, Customers may cancel a specific date of service without terminating the entire subscription plan. This is possible through our website. When cancelling a subscription, Customers may opt to cancel all future bookings, or only cancel all future unpaid bookings. These are separate options available on our website. If the Customer opts to cancel all future bookings, including paid bookings, those cancellations are final, and the no-refund policy as detailed in Article 4 applies. 

Article 7: Rescheduling Policy

All bookings are to be considered final upon booking completion. Rescheduling is not guaranteed. Customers wishing to reschedule any booking must do so through their "My Clean Clean" page on our website. Each booking can only be rescheduled a maximum of one time. Additional rescheduling attempts may not be accommodated, and further requests will require explicit approval from the Company. For any rescheduling, availability is not guaranteed. For that reason, bookings are considered final upon booking completion. If a customer’s desired rescheduling date is not available, and the Customer is unable to accept services on their scheduled booking date, cancellation and proper notification are required, and the Company’s no-refund policy applies as detailed in Articles 4 and 6. 

Article 8: Scheduled Arrival Times

Scheduled service times represent the estimated arrival of the Service Staff at the designated property and do not account for potential delays related to entering the premises or accessing specific areas within. Customers should anticipate a grace period of approximately 20 minutes before and after the scheduled time, as arrival times are estimates due to various operational factors. Nonetheless, in a commitment to customer satisfaction, the Company will strive to ensure that Service Staff arrive close to the designated time.

Article 9: Damage Compensation

In the event that the Company or its Service Staff cause harm to the Customer's property, personal belongings, or to individuals during the provision of services, the Company shall compensate for damages within a reasonable scope, adhering to the following provisions:

   1. General Liability: The Company will only be held liable for damages that are directly attributable to the actions of the Service Staff while performing their duties during service provision.

   2. Limitations on Liability: Liability may be reduced or eliminated in cases where:
      -The Customer failed to notify the Company in advance about items requiring special care.
      -The Customer or other occupants or guests permitted by the Customer have engaged in negligence or actions that contributed to the damage.

   3. Restoration Compensation: Compensation for damaged property will typically entail restoration to its original condition, with such restoration carried out by qualified professionals as determined by the Company. In instances where restoration or repair is impractical, the compensation amount will reflect the current market value of the item, rather than the original purchase price, taking into account factors such as the age of the item and its condition at the time of the damage.

   4. Notification of Fragility: The Customer bears the responsibility to inform the Company of any particularly fragile items prior to the provision of services. Failure to do so may result in exclusion from liability for damages incurred.

   5. Health and Safety Notifications: Any health-related conditions or sensitivities that may affect service provision must be disclosed to the Company prior to the scheduled service. Should the Service Staff inadvertently cause harm due to a lack of such notification, the Company will not be liable for resultant injuries.

   6. Injury Compensation: In cases where injuries are sustained by the Customer or any other individuals present on the property during the provision of services, compensation by the Company will be provided only when the injury is directly caused by the negligence or willful misconduct of the Service Staff. The following limitations apply:
      -The Company shall not be liable for any injuries sustained as a result of pre-existing conditions of the Customer or others present at the premises.
      -The Company shall not be liable for any injuries resulting from risks not identified or disclosed by the Customer that may affect the safety of the service environment.

   7. Indemnification: The Customer agrees to indemnify and hold the Company harmless from any claims, damages, losses, or expenses arising from injuries to persons or property that are not a direct result of the Company’s or Service Staff's actions or negligence as detailed in these terms.

Article 10: Interaction with Service Staff

Customers are expected to maintain a professional and respectful demeanor when interacting with Service Staff. The following conduct is prohibited during service provision:

   1. Harassment: Any form of verbal or physical harassment towards Service Staff will not be tolerated and may result in termination of service.

   2. Inappropriate Behavior: Requests for personal favors beyond the scope of the standard services agreed by the company, including but not limited to the providing of personal contact information or tasks not included in the purchased service, are strictly prohibited.

   3. Employment Offers: Customers may not recruit or solicit Service Staff for any employment outside of the services provided by the Company. Any breach of this provision may lead to legal action by the Company against the Customer.

Article 11: Excluded Services

The following services are explicitly not included in the services offered by the Company:

   -Removal of bulk trash or unusual waste items.
   -Cleaning of outside glass, and exterior surfaces.
   -Cleaning balconies or any activities requiring access to balconies.
   -Handling or disposal of toxic or hazardous waste.
   -Movement of heavy objects or fragile objects.
   -Organization of personal items.
   -Intensive cleaning of specific items such as inside appliances (e.g., ovens, refrigerators), light fixtures, sink drains, and inside cabinets. Cleaning of these spaces are at the discretion of the Company.
   -Any services or activities related to the care of pets.
   -Any form of medical care, nursing, daily living support, or related assistance.
   -Childcare services for minors.
   -Any requests involving the use of harmful chemicals or products.
   -Non-cleaning maintenance tasks or repairs.
   -Intensive cleaning of sofas, rugs, and similar items.
   -Cleaning of air conditioners, ventilators, or heaters
   -Any operation of machinery or equipment not supplied by the Company.
   -Washing or drying clothing and linens beyond the scope of the explicitly outlined services in the vacation rental and premium options.
   -Cleaning and washing of dishes, cutlery, and kitchenware beyond the scope of the explicitly outlined services in the vacation rental and premium options.
   -Cleaning, care, or management of any items or areas which hold extreme personal or religious significance
   -Handling of any items or matters related to politics. 
   -Handling and cleaning of china, glass, or other small, fragile items beyond ¥30,000 in value without explicit notification.
   -Care for or cleaning of high value or fragile items, including valuable antiques. High value shall be considered any item that is determined to require special handling or consideration due to its monetary worth, uniqueness, or potential for significant emotional or sentimental value. If there is any doubt as to what this includes, the Customer is expected to notify the Company of any such items and their estimated worth.

This list is not exhaustive, and additional exclusions may apply at the Company’s discretion. The Company reserves the right to refuse service should any requests fall outside of the stipulated service guidelines outlined in this document.

Article 12: Service Content

   1. Standard Services: For the purpose of clarity in reference to service content or standard services as mentioned elsewhere in these Terms, the following tasks are generally considered standard services included in the service packages offered by Clean Clean. Standard services generally include dusting, wiping, and cleaning of horizontal surfaces, floors, mirrors, and certain other vertical surfaces. Services also generally include cleaning the visible areas of sinks, bathtubs, toilets, and showers.

   2. Limitations: While these tasks are categorized as standard services, the Company reserves the right to adapt or modify the scope of services based on specific circumstances. Services rendered are not limited to this list, and inclusion in this list does not constitute a guarantee of execution with every service.

   3. Customer Communication: To facilitate the effective execution of standard services, and improve customer satisfaction, Customers are encouraged to provide access to the areas to be serviced and to inform the Company of any specific cleaning needs or concerns prior to service commencement.

   4. Service Time: Services are usually offered in 2 hour or 4 hour blocks. These blocks are windows of time in which to complete the service. Service Staff may take breaks during the service window as they deem necessary for the safe and appropriate provision of the service. These windows are also estimates. As every location is different, the exact time required to complete the service may vary based on a variety of factors.


Article 13: Cash and Valuables Management

   1. Customer Responsibility for Valuables: The Customer's cash money, securities, cash vouchers, bankbooks, cash cards, precious metals, high-value items, high-value artwork, certified stamps, documents that may be used as identity certificates, and other valuables shall be strictly managed by the Customer. The Customer is advised to take necessary precautions, such as storing items in a locked compartment or removing them from areas that may be accessed by Service Staff. In circumstances where moving items is impractical, the Customer should take appropriate measures to ensure that Service Staff cannot access these valuables. In the event of any loss or damage that occurs due to the Customer's failure to adequately secure, store, or manage valuables in accordance with these guidelines, the Company shall not be held responsible. The Company shall not be responsible for any damage, defacement, loss, reduction, or theft of money or goods, or any other accident involving such, arising in a condition where they are not properly managed by the Customer, unless there is willful misconduct or gross negligence on the part of the Company.

   2. Notification: If there are items or valuables such as the above, or other high-value items that can’t be moved or secured by the Customer prior to the service, the Customer must notify the Company of such items at least 5 hours before the scheduled time of the service. Additionally, if there are items requiring extra care or that are already damaged, the Customer must inform the Company in advance.

   3. No Company Custody of Valuables: The Company shall not retain custody of any valuable items under any circumstances. 

Article 14: Payment Processing

   1. Payment Method: All transactions must be conducted via the Company’s website, utilizing secure payment processors such as Stripe. Customers are prohibited from making cash payments directly to Service Staff.

   2. Payment Processing Agreement: Payments shall be processed by the Company's designated payment processor, and Customers agree to comply with the terms set forth by Stripe, which include obligations regarding financial transparency and the secure handling of payment information.

Article 15: Dispute Resolution

   1. Dispute Handling: Should any disputes arise between the Customer and the Company regarding service provision, both parties agree to attempt resolution through amicable discussion and negotiation. If a mutually acceptable solution cannot be reached, the following procedures shall apply:
      a. Time Frame for Resolution: The Company will have 30 days from the notification of a dispute to address and resolve the issue. If the dispute remains unresolved after this period, either party may escalate the matter as specified below.
      b. Use of Mediation: If direct negotiation fails, the parties may voluntarily enter mediation with a third party of mutual agreement. The costs of mediation shall be shared equally by both parties, unless agreed otherwise.
      c. Legal Action: Should mediation fail, or if either party refuses mediation, the parties reserve the right to pursue legal action. The Customer and the Company agree in advance that the Tokyo District Court shall have the exclusive jurisdiction of the first instance if any dispute is brought to court.

    2. Compliance with Payment Processor Terms: All disputes relating to financial transactions, including those processed by Stripe, must be handled in accordance with Stripe's dispute and chargeback resolution procedures. The Customer agrees to cooperate with the Company in resolving any such disputes efficiently and amicably.

Article 16: Limitation of Liability

   1. Limitation on Damages: Except where prohibited by law, the Company shall not be liable for any indirect, special, incidental, or consequential damages arising out of or related to the use of our services, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if the Company has been advised of the possibility of such damages.

   2. Force Majeure: The Company shall not be held liable for any failure to perform, or delays in performance of, any part of the services due to circumstances beyond its reasonable control, including but not limited to earthquakes, typhoons, tsunamis, storms, floods, epidemics, infectious diseases, other natural disasters, wars, riots, insurrections, terrorism, labor disputes, strikes, government actions, and other acts of public authorities, transportation delays, fires not attributable to the Company, or any other events of force majeure. Damages resulting from such force majeure events, whether to property or individuals, are not the responsibility of the Company, even if they occur during the performance of services.

Article 17: Disapproval, Suspension, or Termination of Services

The Company reserves the right to disapprove, suspend, or terminate services to a Customer under any of the following circumstances. The Company shall not be held accountable for the refusal, suspension, or termination of services under these circumstances, nor will it provide an explanation for such actions. The Company shall not be responsible for any damage, loss, or costs incurred by a Customer due to any actions taken by the Company under this Article, unless there is willful misconduct or gross negligence on the part of the Company.

   1. If the Customer provides false, erroneous, or incomplete information during service registration or transaction processes.
   2. If the Customer breaches any part of these Terms, including behavior that violates the agreed-upon terms or conditions.
   3. If the Customer is found in violation of applicable legal restrictions, including statutory age limitations or other regulations.
   4. If the Customer, occupants, or guests of the Customer engage in any actions that damage the trusting relationship between the Customer and the Company. This will be determined at the sole discretion of the Company.
   5. If the Customer, occupants, or guests of the Customer, are determined or discovered to be a member or associate of an organized crime group, a corporate racketeer, engaging in criminal activities, or any other equivalent antisocial force. This includes cases where the Customer, occupant, or guest merely cooperates with an antisocial force, or cases where the premises is being used for activities related to such antisocial forces.
   6. If the Customer engages in the consumption of alcohol during the service, uses the service while intoxicated, or any other actions that may affect the performance and work environment of the Service Staff.
   7. If the Company determines that the continuation of services poses a risk to the safety of the Company’s employees, other Customers, or interferes with the Company’s operations.

Article 18: Cancellation by Company

   1. In the event of cancellation by the Company for reasons detailed in Article 16, determination on refunds for services not yet rendered will be made at the sole discretion of the Company. Services already rendered will not be refunded. 

   2. In the event of cancellation by the Company for the following reasons, a full refund will be provided by the Company to the Customer within 30 days. 
      -If the Company assesses that services cannot be rendered due to unavoidable circumstances such as Service Staff illness, injury, emergency, equipment malfunction, or any other unavoidable circumstance.
      -Performing periodic or emergency inspections or maintenance work on the Company’s computer systems related to the provision of services or management of those services such as the Company website or other Company systems

   3. Termination by Company: The Company may cancel bookings and terminate subscription agreements at its discretion if unavoidable circumstances arise. In such cases, a written notice detailing the reason for cancellation will be delivered to the Customer. The Company will provide a refund for any services paid but not yet rendered in such cases.

   4. Liability Exclusion: The Company shall not be responsible for any damage, loss, or costs incurred by a Customer due to any actions taken by the Company under this Article, unless there is willful misconduct or gross negligence on the part of the Company. For example, the Company shall not be responsible for any damage, loss, or costs resulting from the cleaning service not being conducted, even if that cancellation is made by the Company.

Article 19: Additional Prohibited Acts

In addition to the other prohibited activity outlined in these Terms, the following acts are explicitly and strictly prohibited for Customers, occupants, and guests of the Customer:

   1. Infringement of Rights: Any act that infringes upon intellectual property rights, portrait rights, privacy rights, rights to maintain a good name, or any other rights or interests of the Company, or any employee of the Company. This includes actions that could directly or indirectly infringe upon these rights.

   2. False Requests or Complaints: Filing misleading, false, or baseless requests or complaints against the Company or any of its employees is strictly forbidden. Such actions undermine trust and disrupt the provision of services.

   3. Violent or Intimidating Behavior: Engaging in violence, intimidation, coercion, bullying, or threats against any employee of the Company is strictly prohibited. This encompasses any form of speech or behavior that inflicts bodily harm or emotional distress on staff.

   4. Discriminatory Conduct: Any discriminatory behavior or speech directed towards a Company employee, or any other associated individual based on race, ethnicity, gender, religion, or any other characteristic. Such actions that damage reputations, slander, defame, or cause social or psychological harm are entirely unacceptable.

   5. Unauthorized Photography: Taking photographs of Service Staff or any Company employee without their express permission is prohibited.

   6. Impeding Company Operations: Any act that impedes or is likely to impede the execution of the Company’s business, including the provision of services, is prohibited. This includes disruptive behavior that may affect service delivery or the safety of the Service Staff. This also includes

   7. Impeding Company Operations on Website: In addition to the above, activity on the Company website outside the scope of legitimate inquiry of and use of the Company's services is prohibited. What activity constitutes legitimate use is at the sole discretion of the Company, and the Company reserves the right to restrict access to users conducting non-legitimate or suspicious activity.

Article 20: Additional Required Customer Communications

In addition to the required communications specified in other articles of these Terms, the Customer is mandated to notify the Company in advance of scheduled services if the Customer, occupants, or guests of the Customer are exhibiting symptoms of or have been diagnosed with an infectious disease, including but not limited to illnesses such as influenza, COVID-19, or other communicable diseases both respiratory and non-respiratory. The Company reserves the right to refuse service under circumstances where there is a potential risk to the health and safety of its employees or other Customers due to the presence of infectious diseases. This policy is in place to mitigate health risks and ensure a safe environment for all parties involved.

Article 21: Customer Service and Language

   1. Service Provisions: The Customer acknowledges and agrees that the service may be provided by Service Staff who are not native Japanese speakers. The Company may employ personnel proficient in languages other than Japanese, and languages other than English to facilitate service delivery. While efforts will be made to provide effective communication, there may be instances where Service Staff or customer support personnel matching the Customer’s language are not available.

   2. Communication Limitations: The Company informs the Customer that Japanese customer service may not always be available. Communication may primarily be conducted in English or another language based on the capabilities of the Service Staff and the customer support personnel. The Company encourages Customers to communicate any questions or concerns in a clear and concise manner to ensure the best possible service outcomes. Written communication is highly encouraged in instances when the desired language support is unavailable.

Article 22: Website Use, Cookies, and JavaScript

   1. Recommended Environment: For optimal use of this website, we recommend accessing it through the latest versions of widely-used browsers, including Google Chrome, Firefox, and Safari. Users may experience limitations in functionality if using outdated or unsupported browsers.

   2. Use of Cookies: This website utilizes cookies to enhance user experience. Cookies are small text files stored on the user's device that collect information about user data and behavior on the website. Cookies may be used to:
      -Identify your browsing preferences.
      -Improve the functionality and performance of the website.
      -Analyze user interactions with the website.
      -Collect user information

   3. Users can manage cookie preferences through their browser settings, but disabling cookies will severely limit the functionality of the website. Cookies containing sensitive user information are encrypted and secure.

   4. JavaScript Requirements: This website employs JavaScript to improve user interaction and overall functionality. Users are advised to ensure that JavaScript is enabled in their browser settings. If JavaScript is disabled, users may encounter issues accessing certain features of the website.

   5. Data Privacy: Please refer to our Privacy Policy for details on how data collected through cookies is managed and used, along with our commitment to securing user data.

   6. Intellectual Property Rights: All information and content available on this website are protected by commercial laws, treaties, and other equivalent laws of Japan and respective countries. Users are granted a limited license to access and use the materials for personal, non-commercial purposes only. Any unauthorized use, including copying, modifying, uploading, distributing, or reproducing the content without prior written permission from Clean Clean Co. Ltd. (the Company) is strictly prohibited. 

Article 23: Privacy Policy and User Information

By agreeing to these Terms, you acknowledge and accept the Company's Privacy Policy, which is a separate document accessible via the Company's website. The collection of certain sensitive Customer information is essential for the provision of services offered by the Company. The Company is committed to taking all necessary measures to secure this information and protect Customer data.

However, if the Customer is not comfortable providing specific information, such as their address, they are advised not to utilize the Company's services. For entry methods, various options are available, including the possibility of meeting the Service Staff at the door, thereby ensuring that the Customer maintains control over access to the premises. Therefore, the sharing of more specific or more sensitive entry instructions is not a mandatory requirement to complete the service.
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By choosing to disclose sensitive information, including entry instructions, to the Company, the Customer acknowledges that the Company will not be held liable for any unfounded claims or allegations concerning the Company's data storage practices or suspected breaches of sensitive information. It is the Customer's responsibility to ensure that any information provided is done so with awareness of the associated risks.

Article 24: Indemnification

The Customer agrees to indemnify, defend, and hold harmless the Company, its affiliates, and their respective employees, managers, and agents from any claims, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in connection with:

   1. Your breach of these Terms or any applicable law or regulation.

   2. Your interactions with Service Staff or any other third parties.

   3. Any claim made by a third party related to your use of our services or content you provide.

Article 25: Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan. Any disputes will be resolved in accordance with the laws applicable to Tokyo, Japan. Both parties agree to submit to the exclusive jurisdiction of the courts located in Tokyo, Japan for any claims or disputes arising from these Terms.

Article 26: Miscellaneous Provisions

   1. Assignment of Rights and Obligations: The Customer shall not assign or transfer any rights or obligations under these Terms to any third party without obtaining prior written consent from the Company. The Company reserves the right to assign its rights and obligations under these Terms to any third party at its discretion, without prior notice to the Customer.

   2. Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the extent necessary to make it valid and enforceable in accordance with applicable law, and the remaining provisions shall remain in full force and effect.

   3. Amendments: The Company reserves the right to revise these Terms at any time. Any changes to these Terms will be posted on our website, and the continued use of the services following such modifications will constitute your acceptance of the new Terms.

   4. Legal Rights and Damages: The Company reserves the right to pursue legal action for any damages or losses incurred as a result of the Customer's failure to adhere to these Terms. This includes, but is not limited to, situations where Service Staff are harmed due to the actions or negligence of the Customer. Such measures are essential to protect the Company, its employees, and the integrity of services offered.

   5. Trust and Relationship: Both the Customer and the Company acknowledge the importance of a transparent and trustworthy relationship. The Company is committed to providing quality services and fostering satisfaction while the Customer agrees to act in good faith and disclose any relevant information that may impact the service experience.

   6. Entire Agreement: These Terms, along with the Privacy Policy, constitute the entire agreement between the Customer and the Company regarding the subject matter herein and supersede all prior agreements and understandings, whether written or oral.

   7. Effectiveness: These Terms shall take effect immediately upon acceptance by the Customer and shall continue to apply for all services rendered by the Company unless otherwise amended in writing.

Article 27: Contact Information

For any questions, comments, or concerns regarding these Terms, our Privacy Policy, or any of our policies, please reach out to us using the contact us section of our website. Your feedback is important to us, and we are committed to addressing your inquiries promptly and effectively.
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Supplementary Provision

The revision of these Terms shall become effective on February 15th, 2025.







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This concludes the Terms of Use for Clean Clean Co. Ltd.







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February 15th, 2025
Clean Clean Co. Ltd.